We ship everywhere in the USA , except Alaska and Hawaii, through FedEx Ground within 2 business days of received cleared payment. Our shipping rates are completely free.
We accept returns within 10 days of purchase, or an exchange within 30 days. A Return Authorization must be obtained prior sending items back. You need to proceed a request of refund by contacting us with date of purchase, model+item number and reason for the return. Once the request has arrived, we’ll send you an email with a Return Authorization. The purchase price will be credited when we have received and processed your return. Typically, within 7-10 business days after the item is delivered back to us. A restocking fee of $15.00 is charged for any return. We no longer accept returns due to the size of the item purchased. Please read carefully the descriptions before placing the order, as we clearly point out the dimensions of the item, in order to avoid misunderstandings.
The item must be returned in new and unused condition, in the original boxes and with all parts and accessories to insure the credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. No returns will be accepted without a return authorization! We reserve the right to send your order back to you if no return authorization is present.
Luxury Italian Leather, LLC will never share your information with any third party unless required to fulfill your order or when required by law. We will not sell, rent or redistribute your information for any reason.
Our postal address is PO Box 3441 Erie, PA 16508. Please do not try to return items to this address without a return authorization number. See our return policy above for more information!